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› blog › jcrew-return-policyJ.Crew Return Policy: All You Need to Know to Make Returns a ... Dec 26, 2022 · You can either take the item (s) back to your local J.Crew store for a return or exchange OR you can mail them back using their Prepaid service. Be aware that you’ll be hit with a $7.50 return shipping fee if you opt for the 2nd option. The good news is that you only pay this flat fee once, no matter how many items you might be returning. factory.jcrew.com › help › customer-serviceCustomer Service | J.Crew Factory Items delivered by our Marketplace vendors must be returned directly to them and will not be accepted at J.Crew stores or the distribution center. To return your items, please follow the instructions enclosed in your package. You will receive a confirmation email once the Marketplace vendor has received your package and a refund has been processed. factory.jcrew.com › help › returns-exchangesReturns & Exchanges | J.Crew Factory International Return and...